Our experts are certified in:
Small Business Consultants & CRM Experts
The Marks Group is a small business consulting firm that has been helping businesses run quicker, better and wiser for over 20 years. Our CRM consultancy has a staff of certified professionals that will help analyze your business needs and provide custom-built solutions for your company.
Frequently Asked Questions
What sets The Marks Group apart?
We are certified in, and know the technologies well…but we are not geeks. We are people. And our primary focus is your people. Your end users. We train. We develop processes. We create manuals. We hold hands. We answer questions. We make sure no one is spinning wheels. Our objective is getting the most productivity possible from the software and tools we recommend.
So what exactly is a CRM system? And what can it do for me?
A CRM system, or customer relationship management system, is a software platform to assist with identifying, targeting, acquiring and maintaining the best customers for your company.
How do I know what CRM platform is right for my company?
The certified CRM experts at The Marks Group are fully educated on the different aspects between the many customer relationship management systems on the market today. They have the knowledge to assess your needs and confidently recommend and implement the best suited CRM system for your small business.
Marks Group founder Gene Marks talks with Marks Group V.P. Corey Babka about comparative pros and cons of Microsoft Dynamics and Zoho CRM.
Marks Group founder Gene Marks talks with a current client using Zoho to get a real-life point of view of using Zoho CRM for daily business needs