**ALL EVENT TIMES ARE IN EST (Eastern Standard Time) **
Zoho and AI: What You Need To Know
April 30, 2024, 2:00 pm – 3:00 pm
-An overview of AI: terms to know and key considerations before investing
-Setting up Zia (Zoho's AI tool)
-Data Enrichment - how to use AI to make sure your data is always up to date
-Best time To Contact - how Zoho uses AI to determine when you should be reaching out to a prospect or customer
-Prediction – how to use Zia to automate process management by predicting field values in CRM.
-Using Zia to create macros and workflow in Zoho based on CRM repetitive tasks and activities.
-Generative AI In Zoho - Configuring Zia to answer questions like: show me my open quotes, what quote has been open the longest, how many leads converted last month, show me a list of customers located in Philadelphia, show me a list of customers that do not have scheduled follow-ups.