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GoldMine: Power Searches

By CRM, GoldMine CRM No Comments

The Contact Search Center has more functionality than just finding the contact whose record you want pulled up.  It also allows for displaying the contacts of filters or groups and lets you print out the results or output them to another application for further manipulation.  When a report doesn’t pull the data you want, a Power Search just may be the answer! Read More

Zoho Creator Help: 6 Tips for Getting Started

By CRM, Features, Zoho, Zoho CRM

Zoho Creator HelpIf you just signed up for Zoho Creator and you’re looking for Zoho Creator help and a Zoho Creator tutorial, you’ve come to right place! Not knowing where to begin can be overwhelming, but we’ve got some tips that can help.

Back in the day, people would build their databases using products like Microsoft Access or Filemaker. This evolved. Now software companies like Intuit makes QuickBase and Zoho makes Zoho Creator. These do the same things with one huge difference: They’re in the cloud.

Because Zoho Creator is a cloud-based app creator, you can build your own systems completely from scratch in a hosted environment that can then be accessed by whoever you want, wherever they are, and the app can be integrated into other cloud-based applications—particularly, Zoho applications.

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Customizing Hours and Shifts with Zoho Business Software

By CRM, Training, Zoho, Zoho CRM

Zoho business softwareDid you know that with Zoho business software, users have the option to customize their business hours for their company, including the option to specify different hours for each day? Users can also assign specific shift hours (in different time zones) to other users and team members.

Setting up custom hours

  • Click on “Setup,” then “General,” and  then “Company Details”
  • In the horizontal navigation menu near the top, select “Business Hours” to open the Business Hours Definition screen
  • Click on “Custom Hours” to set the hours you’d like
  • Click “Save”

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Zoho CRM Training: Many-to-Many Relationships

By CRM, Zoho, Zoho CRM, Zoho Tips No Comments

Zoho CRM trainingWhen you sign up for Zoho CRM training with Marks Group Live, we’re not only excited to share information and tutorials on current Zoho features and products, but we also like to update our subscribers on new Zoho features. In today’s blog post, we want to discuss a fairly recent update regarding many-to-many relationships within Zoho and how it’s now easier than ever to create a custom one.

Previous method

Previously, before the new update, users wanting to create customized many-to-many relationships in Zoho had to add a custom module. This custom module would include look-up fields for each module that users wanted to connect to a contact. For instance, if you wanted to relate one contact with several others, you would have needed to create a custom module, “Connections,” and then add two contact lookup fields.  

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Easy Document Management with Zoho Sign

By CRM, Training, Zoho, Zoho CRM No Comments

Zoho Sign document managementBy adding Zoho Sign to your suite of Zoho apps, you can easily send out your CRM documents for signatures. With your current Zoho CRM subscription, it is available at no extra cost. You’ll have the option to install the Zoho Sign extension from the Zoho CRM marketplace once you create a Zoho Sign account. Once this is all set up, you’ll be able to send documents needed for signatures.

Creating your Zoho Sign account

  • Log in to your Zoho CRM account
  • Go to sign.zoho.com
  • Accept an invitation to your organization’s account, or if you’ll be creating one, enter an organization name. You’ll want to confirm first that someone else in your organization hasn’t already created an account.

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Zoho CRM Tutorial: Custom Module Tip

By CRM, Zoho, Zoho CRM, Zoho Tips No Comments

Custom modules in Zoho CRMIf you’re looking for a good source for Zoho CRM tutorial videos, you’ve come to the right place! At Marks Group Live, we provide Zoho CRM tutorial videos to our subscribers, which offer training on a wide array of topics. We cover everything Zoho has to offer, including the basic fundamentals of all Zoho apps and products, as well as detailed tutorials on some of Zoho’s best features. We pride ourselves on not only making Zoho easy to understand, but helping out our clients by providing tips and tricks that can allow you to use Zoho more efficiently.

Custom Modules in Zoho

One tip we’d like to share on our blog today is related to custom modules. If you’ve created a custom module in Zoho CRM, then you already know of the standard custom module name field. By default, this is a required, single-line field that essentially names the record. Often, it becomes an extra step when it comes to the record creation process, and is not always needed.

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