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Accounting for Daylight Savings Time in Salesforce

By CRM, Salesforce CRM No Comments

If you are using processes, flows, templates to automate your business processes you have probably run into issues regarding Daylight Savings Time (DST) at some point.  Winter ’20 has provided an additional setting for Locale Settings that will help provide accurate DST times for DateValue() formulas.  Setting this can avoid one-hour discrepancies when processing times between 11:00 PM and 1:00 AM but there are limitations. Read More

Using Data Loader to Update Records

By CRM, Salesforce CRM No Comments

There will be times you will need to do a mass update of records that cannot be easily done via the Salesforce Object Manager.  The Data Loader will provide a way to export the Salesforce records you want to change and then update them based on the record id.  This method will work on most Salesforce standard and custom objects. Read More

Using Data Loader to Export Records

By CRM, Salesforce CRM No Comments

There will be times you will need to export raw data or do a mass update of records that cannot be easily done via the Salesforce Object Manager or Report export.  The Data Loader provides a way to export Salesforce records using a filter and the ability to specify the field data the export returns.  This method will work on most Salesforce standard and custom objects. Read More

Why Should I Automate My Zoho Templates?

By CRM, Zoho, Zoho CRM No Comments
You know how to create beautiful Zoho email templates, and you send them out to your clients as needed. But did you know you can automate emails using your templates? This is a great feature to take advantage of – you won’t have to remember to send out those crucial emails, and it will save you even more time than manually sending each email! 

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Keeping Your Business More Organized in 2020 with Zoho One

By CRM, Zoho, Zoho CRM, Zoho Tips No Comments

Zoho business suiteIt’s the middle of February already, and with each passing day we are reminded of all of those New Year’s resolutions that we have to get started on (or have already abandoned)! The post holiday winter season can seem long and dull, especially after the craziness of December and January. Personally, I think that February is a great time to implement some new organizational tools into your company to shake things up. 

We often find that our small business clients don’t use the Zoho business suite to its fullest potential, so today we thought that we could highlight some of the Zoho apps that can help you manage projects and contacts, and easily integrate your email into your CRM. This may not be a shock to hear, but keeping your business organized can aid in improving client relations, create efficiency in your day-to-day workflow, help you easily track your businesses progress, and maybe even give you some time in your personal life to get cracking on those other goals you hoped to get to by the end of 2020. Who knew Zoho One could improve your small business and personal life?

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What are Zoho Templates, and Why Should I Use Them? 

By CRM, Zoho, Zoho CRM No Comments

Zoho CRM allows you to create templates that help you streamline your processes and use consistent branding both within and outside of your company. Zoho templates are simply forms that you use over and over again, such as thanking a customer for their inquiry, or creating an invoice. They are designed to pre-populate specified information from a record in a consistent format. You can create Email, Inventory and Mail Merge Templates.  Templates save you tons of time – with a few clicks you can send out an email or form without having to type it up every time! 

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Using Zoho Checkout to Bring in Revenue

By CRM, Zoho, Zoho CRM No Comments

Integrating Zoho CRM and Zoho MeetingSuch a large majority of business transactions today happen online. Ecommerce is a huge source of revenue for many companies and Zoho has created a product to help with completing any ecommerce transaction. When it comes to non-profits, religious organizations, training institutes or other donation based businesses it’s important to also have a place to securely collect funds via an ecommerce avenue. Enter in Zoho Checkout.

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