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Microsoft Dynamics CRM

Dynamics 365: Missing the Sales Hub? Install it Now!

By Microsoft Dynamics CRM

While preparing for this month’s round of tips, I found that our Sandbox environment was missing the Sales Hub, the new unified interface/application for Dynamics 365 Sales.  Please note that you must be a Dynamics 365 Administrator to continue, but once you have installed the Sales Hub (or any hub) once, it will be available to all end-users. Read More

Dynamics 365: Set Your Home Page

By Microsoft Dynamics CRM

Dynamics has a new look and feel in the new unified user interface Microsoft delivered last year.  Over the next few releases, we’ll see a ton of new features and added functionality to the “hubs” (Sales Hub, Service Hub, Customer Service Hub, etc).  I’ll be covering those features as we learn more, but until then, here’s a quick tip to set your default/landing page and tab in the new UUI. Read More

Dynamics 365: Microsoft Adds Teams Integration

By Microsoft Dynamics CRM

Dynamics recently added proper integration with Microsoft Teams and have released a series of articles to assist with the installation and use of Dynamics within Teams.  I’ve found these instructions to be particularly well-written and have copied them below.  Before you start working with Dynamics in Teams, you must enable the integration from Dynamics’ system settings.  This allows you to access Teams documents from Dynamics and adds a “Collaborate” button which opens records in Teams.

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