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Salesforce CRM

Accounting for Daylight Savings Time in Salesforce

By CRM, Salesforce CRM No Comments

If you are using processes, flows, templates to automate your business processes you have probably run into issues regarding Daylight Savings Time (DST) at some point.  Winter ’20 has provided an additional setting for Locale Settings that will help provide accurate DST times for DateValue() formulas.  Setting this can avoid one-hour discrepancies when processing times between 11:00 PM and 1:00 AM but there are limitations. Read More

Using Data Loader to Update Records

By CRM, Salesforce CRM No Comments

There will be times you will need to do a mass update of records that cannot be easily done via the Salesforce Object Manager.  The Data Loader will provide a way to export the Salesforce records you want to change and then update them based on the record id.  This method will work on most Salesforce standard and custom objects. Read More

Using Data Loader to Export Records

By CRM, Salesforce CRM No Comments

There will be times you will need to export raw data or do a mass update of records that cannot be easily done via the Salesforce Object Manager or Report export.  The Data Loader provides a way to export Salesforce records using a filter and the ability to specify the field data the export returns.  This method will work on most Salesforce standard and custom objects. Read More

Allowing Updates to Salesforce Audit Fields

By CRM, Salesforce CRM 2 Comments

If your organization imports records on a regular basis or if you are doing a one off data migration/import, it can be helpful to have the ability to map users to Salesforce Audit fields.  These fields include owner and createby and can contain historical data that you want to keep.  For example when migrating Leads, you can set the owner to the Sales Rep’s userid so the default “My<object>” lists immediately populate.  You can also set the createdby field for imports to be the Sales Rep’s if they are not the ones doing the import. Read More

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