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Pipedrive: Edit Columns in Lists

By Pipedrive CRM

While Pipedrive’s customization options are fairly limited, you can edit list columns and the order in which they appear.  There is also a setting that automatically saves the columns and column order with the filter you’re using for future reference. Read More

Pipedrive: Create a Private or Shared Filter

By Pipedrive CRM

Filters are a great way to determine your work priorities–especially in the sales world.  Pipedrive can show you which people haven’t been contacted recently, which deals are stagnate, and more. This post will walk you through creating a new private or shared filter in Pipedrive. Read More

Dynamics 365: Get your SSRS Custom Reports Working Again after the Regional Discovery Service Retirement

By Microsoft Dynamics CRM

Very recently, Microsoft retired the regional discovery service .  This broke my connection to all of my custom SSRS reports in Visual Studio–I started getting authentication errors for each report.  What a pain!  So, if you start getting authentication errors in Visual Studio, but you know the credentials are correct, try this. (Kudos to Kelsey @ The Marks Group for this fix) Read More

Dynamics 365: Set your Time Zone and Work Hours

By Microsoft Dynamics CRM

There is an area for personalization options in Dynamics 365 that gets often overlooked, so we’ll be reviewing a few of those options in this tip.  Below, you’ll find instructions to update your personal time zone and change your default work hours.  Work hours are used for activities and the activity calendar.

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Microsoft Teams: Archive a Team

By Microsoft Office 365

There are many reasons why you may not need a Team anymore, like internal restructuring, dropping a client, or the conclusion of a project.  Instead of deleting the team and losing all of that information,  you can archive the team instead. This is helpful if there’s a chance you’ll need to have that team “active” again or if you want to keep it around for future reference.  However, you don’t archive the team from the Teams app–instead, you’ll need to head to the Teams Admin Center.  Note that you’ll need to be a Teams administrator to do this.

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